Sarah Hauke
Articles
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Can I change the currency to my local currency?
You can view your balance in your local (non-USD) currency by updating your locations settings in your Account Settings. All you'll need to do is change the Country settings to the Country you are ...
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Are there specific funding instructions for international accounts?
You can fund your account using the “Debit/Credit Card” option in the Groundswell App. Please note that our credit/debit card feature on the Groundswell mobile app is done via Apple Pay or Google P...
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Which international charities can I give to on Groundswell?
In addition to the more than 1.5 million US 501c3 charities, you can donate to over 300,000 international charities, including every UK, Canada, and Australia charity and additional nonprofits acro...
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Is my Groundswell account mine to keep?
Yes! Your Groundswell account is yours, even if you leave your company.
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Will my employer see which charities I support?
No. We understand that your charitable giving is deeply personal to you. That is why we advocate for your privacy and never share with your employer which specific charities you have supported.
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How do I receive matches from my employer?
If you have match funds available, your company match will process immediately when you make a donation to a match-eligible charity. No more waiting for your match to be approved!Keep in mind that ...
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Are donation credits and donation matches the same?
Donation credits and donation matches both come from your employer, but they aren’t the same.Donation matches:If your employer offers a donation matching program, any eligible donations you make th...
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My employer is sending me a donation credit on Groundswell – what does this mean?
It means you’ve got a pretty awesome employer! Donation credits are funds that your employer has given you to donate to a charity. They're often used to celebrate something like an anniversary or a...
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How is Groundswell different from traditional workplace giving programs?
Your Groundswell account is powered by a donor-advised fund, or a DAF. Think of it like a savings account for all your charitable giving. The DAF allows us to do everything faster - from matching y...
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Can I see the status of my donation in Groundswell?
Yes! This is something you can see directly in your Groundswell account. Navigate to your Giving History and click on the donation in question (on the mobile app, just click on the 'i' next to the ...