Some charities may be listed with their legal name. Check their website to find their legal name. You can also try entering the charity's 9-digit identification number, or EIN. EINs can often be found on a charity's website. If you still can’t find the charity, tap or click the “Can’t find the charity you are looking for?” card on your Groundswell dashboard and submit the charity for approval. If you need additional assistance, you can reach the Groundswell team at support@groundswell.io.
Articles in this section
- The address for the charity I want to support is incorrect, can I fix it?
- How are donations to U.S.-based charities delivered?
- How long does it take for a charity to receive my donation?
- Why is my match status “pending”?
- What if the charity doesn’t have a Chariot account?
- Can I see the status of my donation in Groundswell?
- What if I donated to a charity directly?
- Some charities have specific fundraisers, events, and campaigns (think marathon fundraiser or after-school club at a school). Can I use Groundswell to donate to these specific programs and make sure my donation gets acknowledged?
- Once I donate, when and how will the charity receive the donation?
- I can't find the charity I want to support. What now?
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