Groundswell's 2023 tax receipts were emailed to you on February 1, 2024. This downloadable PDF receipt will include the total amount of funds that you contributed into your Groundswell account throughout 2023. It will not include matches or gift(s) that were provided by your employer.
If you are looking for your receipt be sure to check the email your Groundswell account is associated with (the email you login with), your spam folder and search for the subject "Your 2023 Groundswell tax receipt."
Where can I access the Web App?
You can find the web app here: https://app.groundswell.io/login
What is the difference between the Groundswell Mobile App and Groundswell’s Web App?
As we continue to develop our web app not all of the mobile app features will be available during the beta period.
How can I contribute funds to my account on the Web App?
Currently, you can contribute funds via a bank account (ACH)
What funding sources can I connect on the Web App?
Currently, you can donate using a Credit/Debit card through Stripe and you can contribute to your account using a connected bank account (ACH).
Can I enroll in Groundswell on the Web App?
Yes! You enroll by clicking the link in your invitation email. After enrolling, you will need to verify your email before logging into the web app.
How do company matches work on the Web App?
At this time, all company matches will automatically be sent to the charity when you make a donation using the web app.
Can I access Volunteering on the Web app?
If your organization is leveraging Groundswell’s volunteer features you can access the same features you have on the Mobile app on the Web app
If I create my account using the web app, can I still use the mobile app?
Yes! All you’ll need to do is make sure you’ve downloaded the mobile app and login! The username and password will be the same for both the mobile app and web app.
Which charities can I give to on Groundswell?
The Groundswell app includes 1.5 million+ charities. These are all certified 501(c)3 organizations in good standing with the IRS that are eligible to receive tax-deductible donations. For organizations not listed in the IRS’s database but eligible to receive tax-deductible donations (such as some houses of worship or schools), Groundswell staff conduct due-diligence to ensure that the organization meets the IRS’s standards. Groundswell does not process donations to organizations denoted as hate groups by the Southern Poverty Law Center.
Using the Groundswell app, you can search for charities you’re already familiar with, or you can discover new charities to support. If you can't find the charity you're looking for, send us a request at email@example.com
How much can I donate to charity?
A minimum amount of $1 is required for each donation transaction. There’s no maximum limit, you can be as charitable as you like!
What are recurring donations?
Recurring donations enable you to consistently support your favorite charities, so they can continue their important work. Charities rely on regular donors to plan for the future and more accurately forecast their fundraising efforts.
How much can I contribute to my Groundswell account?
When it comes to both contributing funds to your personal account and donating to charities, a minimum amount of $1 is required for each transaction. There’s no maximum limit, you can be as charitable as you like!
Keep in mind that if you’re part of a workplace match program, the program will come with a match limit. This means your employer will match your contributions up until a certain point. They will let you know what this limit is and we’ll remind you in the app.
What are recurring contributions?
Recurring contributions allow you to consistently fund your Groundswell account on a monthly basis. If match funds are available from your employer, these recurring contributions will be matched.
Setting up a recurring contribution is a great way to save money for future donations. Whether you’ve got an annual giving goal in mind, or something occurs, like a natural disaster or a social justice issue, and you’d like to meet the moment with a donation to charity, recurring contributions can help you get there.
Can I contribute stock or crypto to my Groundswell account?
Today, you can contribute stock to your Groundswell account. In the future, you’ll be able to contribute crypto.
How does Groundswell calculate its exchange rate?
Groundswell uses Open Exchange rate to generate the preview in your local currency. This exchange rate may differ from the rate used by your bank. Please contact your bank for further information regarding their specific rates.
Does Groundswell charge fees for contributions?
For contributions made with a debit or credit card, Groundswell charges a variable card processing fee. This fee is assessed to cover card processing. It is tax-deductible.
Does Groundswell charge fees for contributions made internationally?
For contributions made with a debit or credit card, Groundswell charges a variable card processing fee. This fee is assessed to cover card processing.
Groundswell does not charge any additional fees for contributions made by users outside of the US. However, a foreign transaction fee may be charged by your bank. Please contact your bank for further information.
Getting started with Groundswell is easy. Employees can follow the steps below to join their workplace giving program.
Step 1 - Join your company's giving program
First, your program admin will will send a Groundswell invitation to your work email address. Select the "Accept my invite" button. This step should be completed within 7 days, before the link expires.
Step 2: Create an account
Next, you can create an account with your email and password credentials. You can expect to receive an email to confirm these credentials.
Step 3: Download the Groundswell app OR visit Groundswell's web app
Download the Groundswell App using the QR code, so you can login and finish setting up your account! Once you login you can, explore charities, and start giving!
If you can’t find a specific nonprofit on the app, get in touch with the Groundswell team. After a quick vetting process, we can get the nonprofit added to our database.
Many schools and houses of worship are eligible to receive donations, but because they are not required to report to the IRS in the same way the 501c3 nonprofits are, they are not included in the IRS dataset that we populate our platform with.
Submit a request here. If possible, please include the following information when you reach out:
- Nonprofit name
- EIN (employer identification number)
Donation disbursement - timing and processing
Groundswell processes individual donations within five business days after the date a donation was made, via ACH. Through a partnership with PayPal, Groundswell sends donations quickly and securely to the more than 300,000 charities that have been confirmed by PayPal to receive donations electronically. Each individual donation is acknowledged with the donor name and giving account name, unless the donor has opted to donate anonymously. Donation notes are also transmitted for charities to review in their PayPal Grants Portal.
While Groundswell prioritizes sending payments to charities via ACH, in some cases we will issue paper checks if ACH information isn’t available. In the case of mailing paper checks, posted donations are batch processed twice a month, on the 1st and 15th of the month. Due to USPS delivery delays, some paper checks take 7-10 days to arrive.