General Questions

About Groundswell

• Is there a way to favorite my most supported charities?
• Is Groundswell secure? Is my information safe?
• Will I receive a tax receipt from Groundswell?
• Is Groundswell a nonprofit organization?
• Are there any fees?
• Why use Groundswell rather than just give to charities directly?

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Adding funds

• Can I withdraw the money I contribute to my Groundswell account?
• Can I contribute stock or crypto to my Groundswell account?
• What are recurring contributions?
• How much can I contribute to my Groundswell account?
• What does it mean to "contribute to my Groundswell account"? How do I do this?

Donations

• Can I see the status of my donation in Groundswell?
• What if I donated to a charity directly?
• Some charities have specific fundraisers, events, and campaigns (think marathon fundraiser or after-school club at a school). Can I use Groundswell to donate to these specific programs and make sure my donation gets acknowledged?
• Once I donate, when and how will the charity receive the donation? What information does the charity receive?
• I can't find the charity I want to support. What now?
• Which charities can I give to on Groundswell?

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Workplace Giving Programs

• Is my Groundswell account mine to keep?
• Will my employer see which charities I support?
• How do I receive matches from my employer?
• Are donation credits and donation matches the same?
• My employer is sending me a donation credit on Groundswell – what does this mean?
• How is Groundswell different from traditional workplace giving programs?

International

• Will I receive a tax advantage on my international donations?
• Once I donate, when will the charity receive the donation?
• Are there any additional fees for international donations?
• Can I change the currency to my local currency?
• Are there specific funding instructions for international accounts?
• Which international charities can I give to on Groundswell?