Groundswell Support

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Activity overview

Latest activity by Groundswell Support
  • Groundswell Support created an article,

    FAQs for Groundswell's Web App (Beta)

    Where can I access the Web App?  You can find the web app here: https://app.groundswell.io/login  What is the difference between the Groundswell Mobile App and Groundswell’s Web App?  As we continu...

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    • 1 follower
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  • Groundswell Support created an article,

    How To: Create a My.Foundation Page

    Step 1: Select the Profile tab on the bottom right of the app   Step 2: Select “Edit public profile” from the menu options  Step 3: Create a custom URL for your new foundation page (example: first ...

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    • 1 follower
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  • Groundswell Support created an article,

    How To: Setting up SSH Key Pairs

    To set up a SFTP integration, you'll need to create a SSH key pair. This is to ensure that the SFTP connection via your client/HRIS is unique and secure. A SSH key pair is a pair of unique keys tha...

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    • 1 follower
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  • Groundswell Support created an article,

    How To: Contribute Stock

    Step 1: Select “Contribute” from the home screen of your app   Step 2: Select “One-Time Contribution” Step 3: Select “Stock” Step 4: Follow the prompt to contact our Concierge support team to initi...

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    • 1 follower
    • 0 comments
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  • Groundswell Support created an article,

    How To: Contribute with a Debit or Credit Card via Apple/Google Pay

    Step 1: Select “Contribute” from the home screen of your app   Step 2: Select “One-Time Contribution” Step 3: Select “Debit or Credit Card” Step 4: Type the amount you are looking to contribute  St...

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    • 1 follower
    • 0 comments
    • 0 votes
  • Groundswell Support created an article,

    How To: Contribute from a Bank Account via Plaid

    Via funding sources Step 1: Select “My Profile” on the bottom right of the app  Step 2: Select “Funding Sources” in the menu options  Step 3: Toggle to the “Bank Accounts” section  Step 4: In the B...

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    • 1 follower
    • 0 comments
    • 0 votes
  • Groundswell Support created an article,

    How To: Connect Funding Sources

    Contributions are the tax-deductible funds added to your personal giving account, which you can then donate to your desired charity.  In order to actually contribute funds, you will need to add you...

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    • 1 follower
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  • Groundswell Support created an article,

    How To: Create a Spotlight & Set Up Corporate Campaigns

    This is a brief guide to help you create a spotlight and set up corporate campaigns. Campaigns are designed to engage employees around a specific cause area or group of charities, and create a sens...

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    • 1 follower
    • 0 comments
    • 0 votes
  • Groundswell Support created an article,

    How To: Update your Employee Eligibility Mapping

    If you are looking to set up a SFTP feed integration between your HRIS provider and Groundswell, you will need to revisit your program eligibility mapping you first configured during implementation...

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    • 1 follower
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  • Groundswell Support created an article,

    How To: Use a Donation Note

    Below is a step by step guide on how you can donate to different fundraisers, events or memorials utilizing Groundswell and donation notes.  How to Use Donation Notes:  Step 1: Select “Donate” on t...

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    • 1 follower
    • 0 comments
    • 0 votes