How To: Request a Donation Match for Offline Donations

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If you made a charitable donation outside (offline) of Groundswell, but you still want to receive funds from your employer's matching program, you can do so with a match request. For example, an offline match request would be useful if you were at a fundraising event and decide to write a paper check donation on the spot, rather than donate through the Groundswell.

Please note, this function differs from how matches typically trigger on Groundswell. The standard match is activated when you contribute funds to your giving account, not when you donate funds. 

How to request a donation match on the Groundswell Web App 

Have your donation receipt ready. In Groundswell, navigate to...

Step 1. Scroll down to the Take Action section on the homepage 

Step 2. Click "Made a donation outside Groundswell?" 

Step 3. Add your donation receipt 

Step 4. Submit photo 

Step 5. Once your offline donation match is reviewed by someone at Groundswell, we will do a match adjustment into your Groundswell account. This will send the match to your account (similar to a traditional contribution match) not the charity you submitted your offline donation for. 

Step 6. Once you've received your match in your Groundswell account (you will get a email notification) you will need to log back into Groundswell and donate your match to a charity of your choosing. 

How to request a donation match on the Groundswell Mobile App 

Have your donation receipt ready. In the app, navigate to...

Step 1. Select "Profile" on the bottom right hand corner of your Groundswell Mobile App 

Step 2. Scroll to "Request donation match"

Step 3. Submit the photo of your receipt (your receipt will need to include your name, donation date, name of charity, and amount) 

Note: to maintain privacy someone at Groundswell will review your receipt not someone at your organization

Step 4. Once you've taken a picture/selected your image you will click "Use photo" which will submit your receipt to the review process 

Match request can take up to 3 business days to be reviewed. 

Step 5. Once your offline donation match is reviewed by someone at Groundswell, we will do a match adjustment into your Groundswell account. This will send the match to your account (similar to a traditional contribution match) not the charity you submitted your offline donation for. 

Step 6. Once you've received your match in your Groundswell account (you will get a email notification) you will need to log back into Groundswell and donate your match to a charity of your choosing. 

 

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