Employee experience FAQs

How do I access my Groundswell account?

You can login to your Groundswell account through the Groundswell Mobile App or the Web App

How is Groundswell different from traditional workplace giving programs?

Your Groundswell account is powered by a donor-advised-fund, or, a DAF. This provides you and your employer with a better experience compared to traditional workplace matching programs. Your employer can easily send you gifts and quickly send matches, unlike other match programs that can take weeks or months to send the company matches. The DAF infrastructure also enables a single consolidated tax receipt at year-end.

My employer is sending me a gift or donation credit on Groundswell – what does this mean?

It means you’ve got a pretty awesome employer! Gift funds and donation credits are provided by your employer - sometimes to celebrate a program launch, a work anniversary, Giving Tuesday, etc. From there, find a charity and make a donation!

If your donation credit has an expiration date, make sure you use it before the last day! Donation credits are a use it or lose it benefit.

Are gifting and matching the same? How do I receive matches from my employer?

Gift and match funds both come from your employer, but they aren’t the same. Your employer can send you gifts whenever they like. Matches are triggered when you use your own funds (example: $10 of your own funds will be matched by $10 of your company’s funds). The match from your employer will appear immediately. Match programs include a match limit, and often include an expiration date - whether tied to the calendar year or a company’s fiscal year.

Will my employer see which charities I support?

No. We understand that your charitable giving is deeply personal to you. That is why we advocate for your privacy and never share with your employer which specific charities you have supported.

Is my Groundswell account mine to keep?

Yes! You can give with Groundswell whether you’re enrolled in a workplace giving program or you’ve signed up on your own. If your employer funds your Groundswell account at any point, these funds will remain in your Groundswell account until you select a charity and donate (even if you’re no longer an employee at that company).

My employer doesn’t use Groundswell for workplace giving but I want to tell them about it, how can I go about this?

Your employer can learn more about Groundswell and get in touch with our team here. Thanks for spreading the word!

Can I use Groundswell if I'm based outside of the US?

Yes! Groundswell operates in USD$, but you can enable a "Local currency" preview in your account settings.