How To: Request a Match for a Donation Made Outside of Groundswell
If you made a donation outside of Groundswell (also called an offline donation), you can still request an employer match by uploading your receipt.
This is helpful for situations like:
- Donating at a fundraising event
- Writing a paper check
- Giving directly on a nonprofit’s website
Before you start
Make sure you have a copy of your donation receipt ready.
Accepted file types: PDF, JPG, or PNG
Your receipt must include:
- Your name
- Donation date
- Charity name
- Donation amount
On the Groundswell Web App
Step 1.
- From your home dashboard, locate the “Give” section
- Click “Upload receipt” under “Donated outside of Groundswell?”
Step 2
- In the Receiving charity field, search for and select the organization
- Tip: Searching by EIN is the fastest and most accurate option
Step 3
- Enter the donation amount you’d like matched
Step 4
- Add the date your donation was made
Step 5
- (Optional but recommended) Add a donation note
- Required for fundraisers (e.g., marathons, PTA events, peer-to-peer campaigns)
- This helps the nonprofit properly attribute your donation
Step 6
- Upload your donation receipt
Step 7
- Submit your request
On the Groundswell Mobile App
Step 1
- From the home screen, tap “Upload receipt” (under the welcome section)
Step 2
- Select the receiving charity
- You can search by name or EIN
Step 3
- Enter the donation amount
Step 4
- Add the donation date
Step 5
- (Optional but recommended) Add a donation note
- Required for fundraiser-related matches
Step 6
- Upload your donation receipt
Step 7
- Submit your request
What happens next?
- Your request will be reviewed by the Groundswell team
- Once approved, your employer match will be sent to the nonprofit
- Timing may vary depending on your company’s program
- Some matches are sent quickly
- Others are processed on a delay based on program settings